Useful contacts

Here you’ll find links to useful information on suicide and suicide prevention to help you come up with an action plan that takes into account your local needs and to decide what is most important or urgent. There is also information on tools and organisations that can support your community to do this.

REMEMBER, IF LIFE IS IN DANGER CALL 000

If you are not in Australia and need support, visit www.iasp.info/resources/Crisis_Centres/ for country by country resource information.

National crisis support services

Lifeline
Phone: 13 11 14
www.lifeline.org.au
Anyone experiencing a personal crisis or thinking about suicide
Available 24/7
Online counselling available at set times - see website for details

Suicide Call Back Service
Phone: 1300 659 467
www.suicidecallbackservice.org.au
Anyone aged 15+ years who is suicidal, caring for someone who is suicidal, bereaved by suicide, or a health professional supporting a suicidal individual
Available 24/7
Access up to 6 x 1 hour  telephone counselling sessions
Online counselling available at set times - see website for details

Kids Helpline
Phone: 1800 55 1800
www.kidshelp.com.au 
Young people aged 5-25 years
Available 24/7
Web & email counselling

MensLine Australia
Phone: 1300 78 99 78
www.mensline.org.au
Men, all ages
Available 24/7
Online & video counselling at set times - see website for details
Access up to 6 x 1 hour telephone counselling sessions.
Services also available in Arabic.

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Other services and organisations categorised by alphabetical order

Aboriginal and Torres Strait Islander services
Carers
Culturally and linguistically diverse community services
Eating disorders
Events and National Days
Lesbian, Gay, Bisexual, Transgender and Intersex community services
Local suicide prevention networks
Media
Men
Mental health
Older people
Parenting and families
Research centres
Rural and remote
Schools and teachers
Setting up a community action group
Statistics
State mental health crisis lines
Support after suicide - bereavement support services
Training
Veterans
Women
Workplaces
Youth

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Aboriginal and Torres Strait Islander services

National Aboriginal Community Controlled Health Organisation (NACCHO)
www.naccho.org.au
NACCHO is the national Aboriginal health organisations representing more than 150 Aboriginal Community Controlled Health organisations. It gives policy advice and information, speaks out on issues to do with Indigenous health and can connect you with existing networks.

Social and Emotional Wellbeing and Mental Health Services in Aboriginal Australia
www.sewbmh.org.au
This site contains information on ways of meeting the social and emotional wellbeing and mental health needs of Aboriginal and Torres Strait Islander people and communities.

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Carers

Carers Australia
Phone: 1800 242 636
www.carersaustralia.com.au
Carers Australia is the national organisation representing Australia’s carers, and has a network of state and territory carers associations that deliver a range of essential national carer services. They can offer information and referrals via the national 1800 telephone number.

Partners in Depression
www.partnersindepression.com.au
Partners in Depression is an education and support group program for people who love, live with or care for someone living with depression. It can give you information and tools to help you support the person with depression, as well as yourself.

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Culturally and Linguistically Diverse (CALD)

Federation of Ethnic Communities’ Councils of Australia (FECCA)
www.fecca.org.au
FECCA is the national body representing Australians from culturally and linguistically diverse backgrounds. Its website contains resources on CALD issues and links to state and territory networks.

Mental Health in Multicultural Australia (MHiMA)
www.mhima.org.au
This organisation offers information about suicide prevention for individuals and families from migrant and refugee backgrounds, and information about CALD services. The website includes translated mental health information.

Transcultural Mental Health Centres 
Type ‘transcultural mental health’ plus your state or territory into an online search engine to find a centre. Transcultural Mental Health Centres work with mental health services and the community to improve the mental health of people from CALD communities. Many offer mental health services for individuals as well as translated information. Here is a link to the NSW Centre.

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Eating disorders

National Eating Disorders Collaboration (NEDC) 
www.nedc.com.au
NEDC brings research, expertise and evidence from leaders in the field together in one place. It's a one-stop portal to make eating disorders information easier to find for everyone.

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Events and National Days for Suicide Prevention

R U OK? Day
www.ruokday.com.au
R U OK? Day is a national day of action held on the second Thursday of September every year to remind people to regularly check in with family and friends.

Wesley LifeForce Memorial Days - Adelaide, Sydney, Newcastle
www.wesleymission.org.au
Each year Wesley LifeForce holds memorial services for those touched by suicide. These services are open to everyone.

World Mental Health Day 
www.1010.org.au
World Mental Health Day is held every year on 10th October and coincides with National Mental Health Week. During this time the community is encouraged to learn more about mental health and wellbeing, with many events and campaigns run across the country.

World Suicide Prevention Day (WSPD)
www.wspd.org.au
World Suicide Prevention Day is held every year on 10th September. Numerous events, conferences, campaigns and local activities are held to bring suicide - one of the world’s largest causes of early death - to the public’s attention.

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Lesbian, Gay, Bisexual, Transgender and Intersex People and Other Sexually and Gender Diverse (LGBTI)

National LGBTI Health Alliance
www.lgbtihealth.org.au
The Alliance, which brings together organisations from across Australia, offers health-related programs, services and research targeting LGBTI people. Visit the website for information about mental health and suicide prevention as well as links to organisations in your state or territory.

QLife
Phone: 1800 184 527
www.qlife.org.au 
QLife supports thousands of LGBTI Australians across the country to have a conversation about their health and wellbeing.

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Local Suicide Prevention Networks

Wesley LifeForce Networks
www.wesleylifeforce.org
Wesley LifeForce is working with communities to develop Suicide Prevention Networks, known as Life Networks. These networks help local communities to come up with local suicide prevention action. Wesley LifeForce aims to educate, empower and resource Australian communities to be aware of the issues of suicide.

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Media

Mindframe National Media Initiative 
www.mindframe-media.info
The Mindframe website has up-to-date, evidence-based information to help make sure the reporting, portrayal and communication about suicide and mental illness is safe and appropriate.

SANE StigmaWatch
www.sane.org/stigmawatch
SANE StigmaWatch reflects and acts on community concern about media stories, advertisements and other representations that stigmatise people with mental illness or, meaning to, promote self-harm or suicide.

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Men

Australian Men’s Sheds Association
www.mensshed.org
Men’s sheds provide men (and women) with a place to go to connect with others, learn some skills and to get information on health and wellbeing. The website has information on finding or setting up a shed in your area.

MensLine Australia
www.mensline.org.au
MensLine Australia offers telephone and online support, is an information and referral service, and helps men to deal with relationship problems in a practical and effective way.

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Mental Health

beyondblue
Phone: 1300 22 4636
www.beyondblue.org.au
Learn more about anxiety, depression and suicide prevention, or talk through your concerns with our Support Service. Our trained mental health professionals will listen, provide information, advice and brief counselling, and point you in the right direction so you can seek further support. Email or chat to us online at www.beyondblue.org.au/getsupport.

Black Dog Institute 
www.blackdoginstitute.org.au
The Black Dog Institute is a world-leader in the diagnosis, treatment and prevention of mood disorders such as depression and bipolar disorder. Information, tools and education programs are available on the website.

Community Mental Health Australia (CMHA)
www.cmha.org.au
CMHA brings together eight major state and territory community mental health organisations to provide leadership in promoting community mental health and recovery services across Australia. The website has links to community mental health organisations across the country.

Children of Parents with a Mental Illness (COPMI)
www.copmi.net.au
COPMI develops information for parents, their partners, carers, family and friends to support children with a mental illness. The website contains a wide range of resources.

Everymind 
www.everymind.org.au
Everymind (formerly Hunter Institute of Mental Health) is a leading national Institute dedicated to reducing mental ill-health, reducing suicide and improving wellbeing. Our Institute has a reputation for delivering world-leading prevention programs and high-quality translational research. 

Mental Health Australia (MHA)
www.mhaustralia.org
The MHA is the national non-government organisation representing and promoting the interests of the Australian mental health sector.

Mental Illness Fellowship of Australia (MIFA)
www.mifa.org.au
MIFA is a national network of service providers, with members in every state and territory working alongside individuals and families affected by mental illness.

SANE Australia
Phone: 1800 18 SANE (1800 18 7263)
www.sane.org
SANE Australia helps anyone affected by mental illness to lead a better life, through its campaigning, education and research. SANE also gives out information and advice via the SANE Helpline 9am-5pm on week days.

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Older people

National Seniors Australia
www.nationalseniors.com.au
National Seniors Australia provides information and speaks out on the needs of older Australians. It opens the door to a network of 150 community branches across Australia.

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Parenting and families

Parentline
www.parentline.org.au/useful-information/interstate-parent-lines
Parentline is a confidential telephone counselling service for parents and those who care for children. Contact numbers vary from state to state.

Raising Children Network
www.raisingchildren.net.au
This is a website for Australian mothers, fathers, grandparents and anyone else who cares for children. It provides information, help with particular problems or issues, and connects people through forums. The My Neighbourhood feature helps you to find local services.

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Research centres

Research centres can provide the latest evidence about what works in suicide prevention. They may also be able to help local networks to evaluate or provide opportunities to participate in research. Key research centres for suicide prevention are:

Australian Institute for Suicide Research and Prevention (AISRAP) 
www.griffith.edu.au/health/australian-institute-suicide-research-prevention

National Centre of Excellence in Suicide Prevention (CRESP) 
www.cresp.edu.au

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Rural and remote

Centre for Rural and Remote Mental Health (CRRMH)
www.crrmh.com.au
The Centre works closely with rural Area Mental Health Services, rural communities and a wide range of organisations and agencies in designing and delivering its programs. Its website contains information and resources, including links to the Farm-Link training program.

National Rural Health Alliance
www.ruralhealth.org.au
The National Rural Health Alliance is Australia’s main non-government organisation for rural and remote health. Its website has links to resources and organisations focused on rural and remote health.

National Centre for Farmer Health
www.farmerhealth.org.au 
http://therippleeffect.com.au
The Centre provides national leadership to improve the health, safety and wellbeing of farm men and women, farm workers, their families and communities across Australia. The Ripple Effect is a platform for people from the farming community to tell the story of their experience of suicide.

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Schools and teachers

KidsMatter
www.kidsmatter.edu.au
KidsMatter is designed for primary schools and early childhood education and care services – like preschools, kindergartens and day care centres. KidsMatter comes with professional learning for staff, resources, and ongoing support.

MindMatters
www.mindmatters.edu.au
MindMatters supports Australian secondary schools to promote and protect the mental health, and social and emotional wellbeing of all the members of school communities.

Mums and Kids Matter
www.wesleymission.org.au
Wesley Mission's Mums and Kids Matter program is run in conjunction with NSW Health and offers special care to mothers with mental health issues and their young children from birth to five years of age. The program provides long-term support, mentoring, specialist assistance and a comprehensive array of other services for mothers and their children. Services are tailored to the individual needs of mothers and their children.

ReachOut.com Professionals 
http://au.professionals.reachout.com
Provides recommendations and advice for youth support workers and education professionals on a range of online interventions, tools and resources that can be used to support young people experiencing mental health difficulties.

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Setting up a community action group

Justice Connect
www.justiceconnect.org.au
Justice Connect’s program Not-for-profit law has a comprehensive range of information resources for community organisations based in NSW or Victoria on issues from getting started, to record keeping, holding meetings, managing employees and tax concessions.

Our Community
www.ourcommunity.com.au
Our Community provides advice, tools, resources and training on a wide range of topics relevant to community groups including governance, fundraising, marketing and advocacy. Some sections of this website are for members only.

Suicide Prevention Australia (SPA)
Phone: 02 9262 1130
www.suicidepreventionaust.org
SPA represents suicide prevention organisations in Australia. SPA brings together many interests to promote partnerships between communities, practitioners, research and industry. SPA works to develop a community that knows how to ask for help and how to give it. As the lead agency of the National Coalition for Suicide Prevention, SPA works in partnership to reduce the stigma or shame around mental illness and suicide and to assist the healing for people with lived experience of suicide attempts and suicide.

Wesley Suicide Prevention Services
Phone: 1800 100 024
Email: lifeforce@wesleymission.org.au
Wesley Suicide Prevention Services uses a model which is an iterative approach of prevention, intervention and postvention. It focuses on educating people about suicide, challenging attitudes, teaching basic engagement and suicide intervention skills, conducting suicide interventions and supporting those bereaved by suicide.

Conversations Matter
www.conversationsmatter.com.au
Conversations Matter is a practical website that supports safe and effective community discussions about suicide.

LIFE Communications
www.livingisforeveryone.com.au
Living Is For Everyone (LIFE) provides evidence and tools to guide activities aimed at reducing the rate at which people take their lives in Australia. The site is designed for people across the community who are involved in suicide and self-harm prevention activities. LIFE Communications is a National Suicide Prevention Strategy project.

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Statistics

Australian Bureau of Statistics (ABS)
www.abs.gov.au
The ABS publishes causes of death data, including suicides, on an annual basis (search for catalogue number 3303.0).

LIFE Communications
www.livingisforeveryone.com.au
Living Is For Everyone (LIFE) provides a fact sheet on suicide statistics.

Mindframe National Media Initiative 
www.mindframe-media.info
Mindframe provides a summary of key suicide statistics.

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State mental health crisis lines (available 24/7)

You can call your state or territory mental health crisis line to ask about crisis support services in your local area including psychiatric crisis teams or Crisis Assessment and Treatment Teams (CATT).

ACT - Mental Health Triage Service
Phone: 1800 629 354

NSW - Mental Health Line
Phone: 1800 011 511 

NT - Top End Mental Health Service
Phone: 08 8999 4988

QLD - 13 HEALTH
Phone: 13 43 25 84

SA - Mental Health Assessment and Crisis Intervention Service
Phone: 13 14 65

TAS - Mental Health Services Helpline
Phone: 1800 332 388

VIC - Suicide Help Line
Phone: 1300 651 251

WA - Mental Health Emergency Response Line
Phone: 1800 676 822

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Support after suicide - bereavement support services

National StandBy Response Service
Phone: 07 5442 4277
Email: standbynational@unitedsynergies.com.au
The National StandBy Response Service provides a 24-hour co-ordinated community response to families, friends and communities who have lost someone through suicide. The service works together with other local groups and services to reduce harm and prevent further suicidal behaviour. Giving support to those who are grieving is more effective when delivered from within the local community.

headspace School Support
Phone: 1800 688 248
www.headspace.org.au/what-works/school-support
Email: schoolsupport@headspace.org.au
headspace School Support provides local support to secondary schools affected by a suicide. The service is flexible and responds to the individual needs of schools. Support is provided by working with schools and other education organisations, local headspace Centres and other service providers.

GriefLine
Phone: 1300 845 745 (National, landline only)
           (03) 9935 7400 (National and metro Melbourne) Midday to 3am AEST, 7 days a week.
www.griefline.org.au
GriefLine listens,cares and supports people experiencing loss and grief, at any stage in life. The organisation manages Australia's only dedicated loss and grief national telephone counselling service and provides anonymous support and specialist counselling services to individuals and families. All calls are confidential and free.

Coroners offices
Services offered can vary from office to office. Contact your nearest Coroner’s Office and ask about the support they offer after a suicide.

Hope for Life Suicide Prevention & Bereavement Support (Salvation Army)
www.suicideprevention.salvos.org.au
Hope for Life Suicide Prevention & Bereavement Support provides information, resources and training for those who support people who are at risk of suicide or have lost a loved one to suicide. The website also contains links to suicide bereavement services across Australia.

Support After Suicide (Jesuit Social Services)
www.supportaftersuicide.org.au
Support After Suicide is a program that supports people who have lost someone to suicide, including friends, family and young people. Based in Melbourne, Victoria, they offer counselling, group support and an online community website. The website contains information, stories and links to suicide bereavement services across Australia.

The Compassionate Friends Australia (TCF)
www.tcfaustralia.org.au
TCF is part of a worldwide organisation offering friendship and understanding to families following the death of a son or daughter, brother or sister. TCF offers support in the grief and trauma that follow the death of a child at any age and from any cause. Visit the website to link with TCF network in your state or territory.

Wings of Hope
www.wingsofhope.org.au
WINGS of Hope aims to help those bereaved by suicide by reducing isolation and preventing harm. We are a postvention organisation, (being resources and supports provided following a suicide death) and we do this through providing a unique education resource for children and families bereaved by suicide. Additionally we organise support events to enable adults with a shared or similar experience to network in order to reduce isolation. Our Committee is comprised of volunteers who are passionate about making support accessible to Australians bereaved by suicide.

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Training

Suicide awareness training is offered by a number of organisations including:

Australian Institute for Suicide Research and Prevention (AISRAP)
www.griffith.edu.au/health/australian-institute-suicide-research-prevention

Community Response to Eliminating Suicide (CORES)
www.cores.org.au

Farm-Link (Centre for Rural and Remote Mental Health)
www.crrmh.com.au

Hope for Life Suicide Prevention & Bereavement Support (Salvation Army)
www.suicideprevention.salvos.org.au

Lifeline 
www.lifeline.org.au

LivingWorks Australia
www.livingworks.com.au

Mental Health First Aid
www.mhfa.com.au

MindOut! The National LGBTI Mental Health & Suicide Prevention Project
www.lgbtihealth.org.au/mindout

On the Line
www.ontheline.org.au

QPR Suicide Prevention online training program
www.suicideprevention.salvos.org.au/training/qpr-suicide-prevention

Suicide Story (Indigenous suicide prevention)
www.mhaca.org.au

Wesley LifeForce Training
www.wesleylifeforce.org 
Since 1996 Wesley LifeForce has delivered suicide prevention skills training to more than 20,000 people in metropolitan, regional, rural and remote Australia.

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Veterans

At Ease
www.at-ease.dva.gov.au
At Ease can help veterans, Australian Defence Force personnel, and family members to identify the symptoms of not coping and provides tips, treatment options and resources.

Veterans and Veterans Families Counselling Services
Phone: 1800 011 046
Veterans Line is available 24 hours a day across Australia for crisis support and counselling.

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Women

PANDA (Post & Antenatal Depression Association)
www.panda.org.au
Operates the National Perinatal Depression Helpline 1300 726 306 (available Monday-Friday, 10am-5pm). The website contains practical information and fact sheets about depression and adjusting to parenthood.

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Workplaces

Mentally Healthy Workplace Alliance
www.workplacementalhealth.com.au
The Mentally Healthy Workplace Alliance is a new national approach by business, community and government to encourage Australian workplaces to become mentally healthy for the benefit of the whole community and businesses, big and small.

SuperFriend
www.superfriend.com.au
SuperFriend is a nationwide health promotion foundation aimed at promoting and facilitating the best possible mental health and wellbeing of members of industry superannuation funds. The website includes information for individuals and employers.

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Youth

eheadspace
Phone: 1800 650 890
www.eheadspace.org.au 
eheadspace is a confidential, free and secure space where young people aged 12-25 years and their family can web chat, email or speak on the phone with a qualified youth mental health professional.

headspace
www.headspace.org.au
headspace centres provide support, information and advice Check the website for your nearest centre and to access resources and information.

Kids Helpline
www.kidshelp.com.au
Kids Helpline offers free, private and confidential, telephone and online counselling service specifically for young people aged between 5-25 years.

ReachOut.com
www.reachout.com
ReachOut.com targets young people aged 14-25 years, providing information, stories and forums on everything from finding your motivation, through to getting through really tough times.

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