Suicidal behaviour often occurs when a person is in a personal crisis – when they are struggling to cope with difficulty or when something happens that affects them deeply.
At these times, immediate crisis support can help prevent a suicide. Telephone crisis lines, online chat services and services such as drop-in centres, should be promoted with messages that encourage help seeking.
There’s a wide range of services, programs and support groups on suicide prevention in Australia, some national and some state based or local.
If there is a suicide in your town, there are key services available on request for immediate assistance:
- National StandBy Community Response Service: 07 5442 4277
- Headspace School Support: 1800 688 248
Linking community to services
It’s difficult for communities to work out which ones apply to them and how good they are. The action group may want to appoint a single person or small working group to co-ordinate the communication and interaction between the community and service providers.
This will help create a safety net to ensure vulnerable people get the help they need, when and where they need it, and to support them to be a part of suicide prevention when the time is right.
A good place to start:
- Your local doctor
- Local Lifeline centre
- Local hospital
- Community health centre
- Local multicultural community organisation
A good place to start online:
A good place to start on the phone:
- Lifeline: 13 11 14
- Suicide Call Back Service: 1300 659 467
- Kids helpline: 1800 55 1800
- Mensline Australia: 1300 78 99 78
- What promotion of crisis support services occurs routinely, and to which specific groups?
- How aware are people of the crisis support services available?
Information you should keep
- Records of outreach activities and materials
- Community surveys on awareness of crisis support services